Contact Us

Questions about DMARC implementation, troubleshooting authentication failures, or enterprise solutions? Our team is ready to help.

General Inquiries

Questions about Verkh? We're happy to help with anything.

[email protected]

Technical Support

Need help with DMARC setup or have a technical question? Check our DMARC guide first.

[email protected]

Partnerships

Interested in becoming a reseller or integration partner? See our partner program.

[email protected]

Security

Found a vulnerability? We take security seriously.

[email protected]

San Diego, California

United States

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Expected Response Times

We pride ourselves on responsive support. Here's what you can expect when you reach out to our team.

General inquiries

Within 24 hours

Questions about features, pricing, or how Verkh works

Technical support

Within 4 hours

Help with DMARC setup, DNS configuration, or troubleshooting

Enterprise support

Within 1 hour

Priority support for Enterprise plan customers

Security reports

Within 24 hours

Vulnerability disclosures and security concerns

Common Questions We Can Help With

Getting Started

  • How do I configure my DMARC record to send reports to Verkh?
  • What's the difference between SPF, DKIM, and DMARC? (Read our guide)
  • How long does it take to start receiving DMARC reports?
  • Which plan is right for my organization's needs?

Troubleshooting

  • Why are my emails failing DMARC authentication?
  • How do I fix SPF alignment issues with third-party senders?
  • My DKIM signatures aren't validating - what's wrong?
  • How do I identify unauthorized senders using my domain?

Policy & Enforcement

  • When is it safe to move from p=none to p=quarantine?
  • How do I prepare for full DMARC enforcement (p=reject)?
  • What happens to legitimate emails if I set a strict policy?
  • How do I handle subdomains with different email requirements? (Subdomain guide)

Enterprise & Partnerships

  • Can Verkh support our organization's multi-domain setup?
  • Do you offer custom integrations or API access?
  • How does the reseller partnership program work?
  • Can we get a custom onboarding or training session?

Don't see your question? Reach out to [email protected] and we'll get back to you promptly.

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